Shipping
How much will shipping cost?
For orders in the mainland of the U.S., shipping is free, i.e. the costs have been included in the displayed price.
For orders outside mainland U.S., costs are less predictable and so an additional shipping charge will apply. If you're international or AK/HI etc please email me and I'll give you an exact quote and do the best that I can.
Locals!
If you are local to the Portland area and would like to pick up your pieces from my shop and receive a 10% shipping refund send me a quick email and I’ll give you the discount code and set up a time to meet. I build and ship from my home studio in the Richmond neighborhood.
Returns
I am always interested to know why so I can design better products. If you would like to return something please email and share what’s going on. If it is a preference based return I'll ask for you to pay for the return shipping, and I'll supply a label to make the process easy. If the item was damaged in transit I'll cover all shipping and get you another ASAP.
When I receive back items that were damaged in the mail I examine them and if possible repair and resell them as "blem" goods. I want to reduce waste as much as possible and this gives others a change to enjoy the piece at a discount while keeping it from being simply waste.
I want you to be happy
If you don't like something please let me know how I can make it right. I build everything in my shop and if there's a problem I want to know so that I can correct it going forward. I accept returns for 60 days after delivery.